General

Can I bring my family to the Dining Commons?
Family members such as parents, grandparents, guardians, brothers and sisters can eat free with you for lunch or dinner in the Dining Commons during move in or pick up. This offer applies only to semester meal plans and does not include the YCMP2 Plan for Faculty/Staff/Graduate Students.
Am I restricted to eat in one specific dining common?
With ALL Meal Plans, you can visit any of the four dining commons for the all-you-care-to-eat program. Your Campus Meal Plan (YCMP) and DC Basic Plan Meal Exchanges may also be used at any of our retail dining locations on campus.
How can I get a menu before I go to the dining commons?
Weekly menus for each of the dining commons are posted on this site under "Locations and Menus" and on the housing channel or you can download the UMass Dining App here. http://umassdining.com/mobile-application
Can I get help with my special dietary needs?
Yes! Our two full-time Registered and Licensed Dietitians, Dianne Z. Sutherland and Sabrina Hafner, can provide counseling regarding nutrition and individual dietary needs, such as lactose intolerance and food allergies, to students on the meal plan, free of charge. You may make an appointment by calling (413) 545-2472 or via e-mail: [email protected]
Can I place table tents on the DC tables?
Due to the popularity of table tents, only 5 requests are allowed per week. All requests must be approved by Dining Services 2 weeks in advance. Only approved table tents from University Departments and Recognized Student Organizations will be accepted for distribution in the dining commons. NO commercial events or services may be advertised. For a complete set of guidelines, contact Dining Services at 545-2472.
What happens if I lose my UCard?
To prevent unauthorized use of your lost or stolen UCard, you must notify the UCard Office immediately by calling (413) 545-0197 or visiting the UCard Office in Room 168 Whitmore Administration Building. The cost to replace the UCard is $30.00. There will be no refunds issued for meals eaten by another student who has your UCard as you are responsible for reporting the lost or stolen UCard.
If I need help or have any concerns, where can I go?
It’s easy to get our attention and management staff is always available, so do not hesitate to ask for a manager, assistant manager, supervisor or chef directly. If you would rather stay anonymous, fill out a comment card or send an e-mail to [email protected] or call us at (413) 545-2472.
Are there any job opportunities at Dining Services?
Student employees are an essential part of our operation. Convenient on-campus locations, flexible hours, and the opportunity for student supervisory positions are just a few of the benefits of working in Dining Services. For student employment opportunities, review available positions on our web site: http://www.umassauxiliaryservices.com/jobs